Terms of Service

Effective Date: 01 January 2026 Welcome to Laxicon Solution Pvt Ltd. By accessing or using our website and WhatsApp API services, you agree to comply with and be bound by the following Terms of Service. If you do not agree with these terms, please do not use our services. 1. Services Provided Laxicon Solution Pvt Ltd provides a platform that allows businesses to use WhatsApp Business API for communication, automation, notifications, and customer engagement. Our services may include: WhatsApp API access Messaging automation tools Campaign and broadcast tools CRM integrations Analytics and reporting features 2. User Responsibilities By using our platform, you agree that you will: Provide accurate registration information Use the service only for lawful business purposes Follow WhatsApp Business Policy and Meta guidelines Obtain user consent before sending messages You must not use the platform for: Spam messaging Fraud or misleading communication Illegal products or services Harassment or abusive messaging Violation may result in suspension or termination of your account. 3. WhatsApp and Meta Policies Our services operate using WhatsApp Business API provided by Meta Platforms Inc. Users must comply with: WhatsApp Business Policy Meta Commerce Policy Messaging guidelines issued by Meta Laxicon Solution Pvt Ltd is not responsible for WhatsApp number bans or restrictions imposed by Meta. 4. Account Registration To use our services, you may be required to create an account. You are responsible for: Maintaining confidentiality of login credentials All activities performed through your account 5. Payments and Subscription Some services may require payment. Subscription plans may be monthly or yearly Payment must be made before service activation WhatsApp conversation charges may apply separately as per Meta pricing All fees are non-refundable unless stated otherwise. 6. Service Availability We aim to provide reliable service but do not guarantee 100% uptime. Temporary interruptions may occur due to: Server maintenance Third-party service outages WhatsApp API infrastructure changes 7. Limitation of Liability Laxicon Solution Pvt Ltd shall not be liable for: Loss of business or revenue WhatsApp number bans Message delivery failures caused by WhatsApp or network providers Misuse of the platform by users 8. Termination of Service We reserve the right to suspend or terminate accounts if: Terms are violated Illegal activities are detected WhatsApp policies are breached 9. Intellectual Property All software, branding, and platform features remain the property of Laxicon Solution Pvt Ltd. Users may not copy, resell, or redistribute the platform without permission. 10. Changes to Terms We may update these Terms of Service at any time. Updated terms will be posted on this page. Continued use of the service means you accept the updated terms. 11. Contact Information For any questions regarding these Terms of Service, contact us: Laxicon Solution Pvt Ltd 📧 Email: info@laxicon.in 📞 Phone: +91 9499653354