Effective Date: 01 January 2026
Welcome to Laxicon Solution Pvt Ltd. Your privacy is important to us. This Privacy Policy explains how we collect, use, and protect your information when you use our WhatsApp API services and website.
1. Information We Collect
When you use our WhatsApp API Portal or contact us, we may collect the following information:
Name and business name
Email address
Phone number
WhatsApp number
Billing information
Message content sent through WhatsApp API
Usage data and system logs
This information is collected to provide and improve our services.
2. How We Use Your Information
We use the collected information for the following purposes:
To provide WhatsApp API services
To manage your account and subscription
To process payments and invoices
To provide customer support
To improve system performance and security
To comply with legal obligations
3. WhatsApp and Meta Compliance
Our platform operates using WhatsApp Business API provided by Meta Platforms Inc.
Users must comply with:
WhatsApp Business Policy
Meta Commerce Policy
Applicable data protection laws
We do not control the policies of Meta or WhatsApp.
4. Data Security
We implement reasonable security measures to protect your data including:
Secure server infrastructure
Access control and authentication
Data encryption where applicable
However, no online system can guarantee 100% security.
5. Data Sharing
We do not sell or rent your personal information.
Your information may be shared only with:
Payment gateway providers
Cloud hosting providers
WhatsApp / Meta API infrastructure
Legal authorities when required by law
6. Message Responsibility
Clients using our WhatsApp API portal are responsible for:
The content of messages sent
Obtaining user consent before messaging
Compliance with WhatsApp messaging policies
Laxicon Solution Pvt Ltd will not be responsible for misuse of the platform.
7. Cookies
Our website may use cookies and tracking technologies to improve user experience and analyze traffic.
Users can disable cookies in their browser settings.
8. Data Retention
We retain user data only as long as required for:
Service operation
Legal compliance
Account management
9. Third Party Services
Our platform may integrate with third-party services including:
Meta / WhatsApp Business API
Payment gateways
Cloud infrastructure providers
These services have their own privacy policies.
10. Changes to This Policy
We may update this Privacy Policy from time to time. Updated versions will be published on this page.
11. Contact Us
If you have any questions about this Privacy Policy, you may contact us:
Laxicon Solution Pvt Ltd
📧 Email: info@laxicon.in
📞 Phone: +91 9499653354